This is the Nashville office’s Standard of Excellence. You will find it hanging all around the office and is our “code of conduct.” It is important to have a code of conduct or excellence to remind employees of their work, and focus while at work. Does your company have something similar? How does it differ from ours?
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Standard of Excellence
The values and beliefs that will guide everything we do:
We are a professional organization in our speech, actions, and appearance
– We wear pressed shirts and a tie everyday
– We arrive prepared and dressed for battle by 7:45 AM everyday
– We are clean cut, shaved, and well groomed every day
We operate at all times under a tenacious sense of urgency
– We play to win and expect to win, every time
We use empowering speech and maintain a positive attitude
– No complaining, blaming others, excuses, or bellyaching
We will not expect nor accept sympathy
– Negativity will simply not be allowed
We are willing to go the extra mile for our clients and coworkers every time
– We don’t rest until the job is done right
We do whatever it takes to come through for the customer no matter how painful it might be
We demonstrate composure and self control in high pressure situations
We are disciplined and prepared working as one cohesive unit even amidst chaos
– We are always ready to step in to assist in case of need – Suit Jacket on rack
We take ourselves and our job serious – we add value to both our customers and consultants
We will hold ourselves and each other accountable everyday
– We won’t take it personally
We remain humble in our victories
We continue to grow personally and professionally
– We will read, we will work out, and we will run
We are more committed than our competition
We welcome the sacrifice it brings us closer to greatness
We prepare each day with a sense of intention and triumph
We prove our worth to each other and our company
– We will produce, provide results, and give back
We take pride in ferociously working to fulfill our company mission and goal
– Anything less is unacceptable
IDR Values will guide every thing we say and do
– These values will not bend or break, you will
We are meticulous, disciplined, and detail oriented
– Only accurate submittals, resumes, and screens sheets will be accepted
– Interview packets in seat by 6 PM the evening before candidate interview
– We are present in mind & body at board with a notebook & set our tasks for the day
We communicate openly and effectively
– We leave nothing to be assumed or chance, we work too hard and care too much
We have faith in our people and our process
– This is our strongest asset
– The team is more important than you
We will respect & be responsible for company property & the tools that permit us to do our job
We are always out of our comfort zone and expect nothing else
– We know this promotes growth, perseverance, and character
We will be the best and it is our choice to be a part of it
We operate with a furious drive to be different and the courage to fulfill our purpose